Qutrithm Ltd ("we", "us", "our") respects your privacy. This policy explains how we handle personal data when you use our website at qutrithm.com and contact us through this site. Legal text should be reviewed by a qualified adviser before relying on it.
1. Who we are
Qutrithm Ltd (company number 15024043) is a UK IT services and software company. Registered office: 20 Swan Street, Manchester, England, M4 5JW. For data protection enquiries, contact info@qutrithm.com.
2. Information we collect
We may collect the following when you use our website or submit forms:
- Contact and enquiry details — name, email, company, phone, and message content
- Intent-specific fields — for IT support, Microsoft 365, cybersecurity assessments, hardware requests, ITPM demos, Cyber Resilience pilot interest, founding customer applications, and partner/supplier enquiries
- Technical data — IP address, browser type, device information, and pages visited (via server logs and analytics, where enabled)
- Communications — records of correspondence if you email us or we reply to your enquiry
We do not intentionally collect special category data (e.g. health, ethnicity) through this website. Please do not include sensitive information in your message unless necessary.
3. How we use your information
We use personal data to:
- Respond to IT-service, product-demo, pilot, founding-customer, and partner enquiries
- Provide quotes, onboarding discussions, or commercial proposals you request
- Operate, maintain, and improve our website
- Protect our website against fraud, abuse, and security threats (including human verification on forms)
- Comply with legal obligations
Legal bases (UK GDPR): consent (where you submit a form), legitimate interests (responding to business enquiries, site security), and legal obligation where applicable.
4. How we share your data
We do not sell your personal data. We may share it with:
- Service providers who help us operate the website (e.g. email delivery, form processing, hosting, spam protection) — only as needed and under appropriate safeguards
- Professional advisers (e.g. lawyers, accountants) where required
- Authorities if required by law
5. International transfers
Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (such as UK adequacy regulations or standard contractual clauses).
6. Data retention
We keep contact form submissions and related correspondence for as long as needed to handle your enquiry, maintain business records, and comply with legal requirements — typically up to 24 months unless a longer period is required or you ask us to delete sooner.
7. Cookies and similar technologies
This website uses:
- Essential — security and form protection (for example Cloudflare Turnstile), and admin session cookies on
/admin/only - Analytics (optional) — Google Analytics / Google Tag Manager, loaded only if you choose Accept analytics on the cookie banner
You can change your choice anytime via the Cookies link in the footer (or clear site data in your browser). Application login on a future app.qutrithm.com subdomain will have separate authentication cookies and documentation.
8. Your rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure in certain circumstances
- Object to or restrict processing in certain circumstances
- Data portability where applicable
- Withdraw consent where processing is based on consent
To exercise these rights, email info@qutrithm.com. You also have the right to complain to the Information Commissioner's Office (ICO).
9. Security
We implement appropriate technical and organisational measures to protect personal data. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
10. Children
Our services are aimed at businesses. We do not knowingly collect data from anyone under 16.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact
Questions about this policy: info@qutrithm.com · Contact form